Privacy Policy

Your privacy and your child's safety are our highest priorities. Learn how we protect and respect your personal information.

Last updated: December 15, 2024

Privacy at a Glance

COPPA Compliant

We follow strict guidelines to protect children under 13

Secure by Design

Industry-standard encryption and security measures

Family Focused

Designed with families and children's safety in mind

Our Commitment to Your Privacy

At Kids Tech Learning, we understand that privacy is especially important when it comes to children's online experiences. This Privacy Policy explains how we collect, use, protect, and share information when you use our educational platform.

We are committed to maintaining the trust that parents place in us and ensuring that children can learn in a safe, secure environment. This policy is written in plain language so that both parents and children can understand our practices.

What Information We Collect

Data TypePurposeRetention Period
Account InformationUser identification and accessWhile account is active
Learning ProgressTrack educational achievements3 years after account closure
Usage AnalyticsImprove platform performance2 years
Communication RecordsCustomer support1 year
Payment InformationProcess transactionsAs required by law

1. Privacy Overview

At Kids Tech Learning, protecting your privacy and your child's privacy is our top priority.

We are committed to transparency about what information we collect, how we use it, and how we protect it.

We comply with all applicable privacy laws, including COPPA (Children's Online Privacy Protection Act).

This policy explains our practices in simple, clear language that both parents and children can understand.

2. Information We Collect

Account Information: Name, email address, age group, and password for account creation.

Educational Progress: Course completion, quiz scores, and learning achievements to track progress.

Usage Data: How you interact with our platform to improve our services.

Device Information: Basic device and browser information for technical support.

Communication Records: Messages sent to our support team for assistance.

Payment Information: Billing details for premium services (processed securely by third parties).

3. Children's Privacy (COPPA Compliance)

We take special care to protect children under 13 years of age.

We require verifiable parental consent before collecting personal information from children under 13.

Parents can review, modify, or delete their child's personal information at any time.

We do not allow children under 13 to publicly post or distribute personal information.

We do not condition a child's participation on providing more information than necessary.

Children cannot share personal contact information with other users.

4. How We Use Your Information

Provide Educational Services: Deliver courses, track progress, and personalize learning experiences.

Account Management: Create and maintain user accounts, process payments, and provide customer support.

Safety and Security: Protect against fraud, abuse, and ensure a safe learning environment.

Communication: Send important updates, educational content, and respond to inquiries.

Improvement: Analyze usage patterns to enhance our platform and develop new features.

Legal Compliance: Meet legal obligations and protect our rights and those of our users.

5. Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Service Providers: We may share information with trusted partners who help us operate our platform.

Legal Requirements: We may disclose information when required by law or to protect safety.

Business Transfers: Information may be transferred in the event of a merger or acquisition.

Parental Access: Parents can access their child's information and learning progress.

Anonymous Data: We may share aggregated, non-personal data for research and improvement purposes.

6. Data Security and Protection

We use industry-standard encryption to protect data in transit and at rest.

Access to personal information is limited to authorized personnel only.

We regularly update our security measures and conduct security audits.

Payment information is processed by PCI-compliant third-party providers.

We maintain secure servers and use firewalls to protect against unauthorized access.

In the event of a data breach, we will notify affected users promptly as required by law.

7. Parental Rights and Controls

Parents have the right to review their child's personal information.

Parents can request corrections or updates to their child's information.

Parents can delete their child's account and associated data at any time.

Parents can limit or restrict their child's use of certain platform features.

Parents will be notified of any material changes to our privacy practices.

Parents can contact us at any time with questions or concerns about their child's privacy.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and remember login information.

Essential cookies are necessary for the platform to function properly.

Analytics cookies help us understand how users interact with our platform.

You can control cookie settings through your browser preferences.

We do not use tracking technologies for advertising purposes.

Third-party services may use their own cookies subject to their privacy policies.

9. Data Retention and Deletion

We retain personal information only as long as necessary to provide our services.

Account information is kept while the account remains active.

Educational progress data is retained to track long-term learning outcomes.

Inactive accounts may be deleted after a reasonable period with notice.

Users can request deletion of their data at any time.

Some information may be retained for legal or safety reasons as required by law.

10. International Data Transfers

Our services are primarily operated in the United States.

Data may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards are in place for international transfers.

We comply with applicable data protection laws in all jurisdictions where we operate.

Users outside the US consent to the transfer of their data to the US.

We maintain the same level of protection regardless of where data is processed.

11. Your Privacy Rights

Access: You can request a copy of the personal information we have about you.

Correction: You can request corrections to inaccurate or incomplete information.

Deletion: You can request deletion of your personal information (subject to legal requirements).

Portability: You can request your data in a portable format.

Objection: You can object to certain uses of your personal information.

Restriction: You can request that we limit how we use your information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices.

We will notify users of material changes via email or platform notification.

The updated policy will be posted on our website with the effective date.

Continued use of our services after changes constitutes acceptance of the updated policy.

We encourage users to review this policy periodically.

For significant changes affecting children's privacy, we will obtain renewed parental consent.

Privacy Questions or Concerns?

We're committed to transparency and are here to address any questions about our privacy practices. Don't hesitate to reach out if you need clarification or want to exercise your privacy rights.

Your Privacy Rights Summary

Access Your Data

Request a copy of all personal information we have about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Data

Request deletion of your personal information

Data Portability

Receive your data in a portable, machine-readable format

Legal Notice: This Privacy Policy is part of our Terms of Service and constitutes a legally binding agreement. By using our service, you acknowledge that you have read and understood this policy.

Last updated: December 15, 2024 | Effective Date: December 15, 2024